These Terms and Conditions govern your use of the Webvyn platform and any service agreement entered into with Webvyn. By registering or engaging our services, you agree to these terms in full.
Webvyn provides digital solutions including website design and development, e-commerce development, custom SaaS platforms, business management systems, web hosting, and ongoing maintenance and support.
All services are scoped in writing via a formal proposal and contract before work commences. Webvyn reserves the right to decline any project at its discretion.
All prices quoted are final and billed exactly as displayed to the client.
A once-off setup fee is charged at the start of the contract covering design, development setup, domain configuration, cloud environment provisioning, and SSL installation. The setup fee is non-refundable and does not count toward the buy-out price.
Monthly rental payments are due on the same date each month as specified in the contract. Payments are made via EFT to Webvyn’s designated bank account. Invoices are issued at the beginning of each billing cycle.
The Client may exercise the buy-out option at any time during the 12-month contract. The buy-out price is calculated as the agreed once-off price minus all rental payments made to date. Webvyn will transfer the full Handover Package within 5 working days of final payment confirmation.
If the 12-month contract expires without a buy-out being exercised, Webvyn will issue a new 12-month rental contract. If the Client chooses not to renew, the platform will be temporarily suspended — not deleted. All data is retained for a minimum of 90 days post-suspension. The platform will be reactivated on signing of a new contract.
Clients who elect to pay the full once-off price receive complete ownership of the platform on delivery. Webvyn will deliver the full Handover Package within 5 working days of confirmed payment.
If a Client is currently on a rental plan and wishes to buy out, all rental payments made to date are credited toward the once-off price. The remaining balance is payable to complete the purchase.
On successful buy-out or once-off purchase, Webvyn transfers full ownership of the platform to the Client. The Handover Package includes:
Webvyn retains no access to, ownership of, or claim over the platform following a completed handover.
During the rental period, Webvyn retains ownership of the platform and all associated intellectual property. The Client is granted a licence to use the platform during the contract period.
Upon successful buy-out or once-off purchase, all intellectual property related to the Client’s platform transfers to the Client. Webvyn retains the right to use general methodologies, frameworks, and non-client-specific code in future projects.
Any content, branding, trademarks, logos, or materials provided by the Client remain the property of the Client at all times.
During the rental period, Webvyn manages all hosting, security, SSL, backups, and uptime monitoring on behalf of the Client on Microsoft Azure.
Webvyn targets 99.9% uptime but does not guarantee uninterrupted service. Planned maintenance will be communicated in advance. Webvyn is not liable for downtime caused by third-party infrastructure providers including Azure.
Webvyn’s total liability to the Client in any circumstances is limited to the total amount paid by the Client under the current contract in the 12 months preceding the claim.
Webvyn is not liable for any indirect, consequential, or special damages including loss of business, loss of revenue, or loss of data arising from use of the platform or any service interruption.
Webvyn processes Client personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). Full details are in our Privacy Policy and POPIA Notice. Webvyn does not sell Client data to any third party.
Either party may terminate the contract with 30 days written notice. If the Client terminates before the end of the 12-month contract, all remaining monthly payments for the contract period become due immediately unless a buy-out is exercised.
Webvyn may terminate immediately if the Client is in material breach of these Terms, including persistent non-payment, provision of fraudulent information, or use of the platform for illegal activities.
On termination without a buy-out, the platform will be suspended and data retained for 90 days before permanent deletion.
These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms or any contract shall first be referred to mediation. If mediation fails, disputes shall be subject to the jurisdiction of the South African courts.
Webvyn reserves the right to amend these Terms at any time. Amendments will be published on this page with an updated date. Continued use of the platform or services after any amendment constitutes acceptance of the updated Terms.